See you at Shoptalk 2025
Customer Opportunity AI
OpenINSIGHTS’ Opportunity AI agents uncover high-impact massive scale opportunities for every customer, across every sales channel, within your full product catalog, and every retail season.
We transform retail by predicting every possible customer journey using cutting-edge AI. Our platform deeply understands individual preferences, behaviors, and affinities across categories and product lines. From acquisition to churn prevention and winback, OpenINSIGHTS empowers retailers to create proactive, hyper-personalized strategies that drive meaningful engagement, loyalty, and revenue.
OpenINSIGHTS’ Opportunity AI agents uncover high-impact massive scale opportunities for every customer, across every sales channel, within your full product catalog, and every retail season.
We transform retail by predicting every possible customer journey using cutting-edge AI. Our platform deeply understands individual preferences, behaviors, and affinities across categories and product lines. From acquisition to churn prevention and winback, OpenINSIGHTS empowers retailers to create proactive, hyper-personalized strategies that drive meaningful engagement, loyalty, and revenue.
Authorized Partners


OpenINSIGHTS’ Opportunity AI agents uncover high-impact massive scale opportunities for every customer, across every sales channel, within your full product catalog, and every retail season.
Authorized Partners


We transform retail by predicting every possible customer journey using cutting-edge AI. Our platform deeply understands individual preferences, behaviors, and affinities across categories and product lines. From acquisition to churn prevention and winback, OpenINSIGHTS empowers retailers to create proactive, hyper-personalized strategies that drive meaningful engagement, loyalty, and revenue.
In under 120 days
TRUSTED BY
Billion Dollar Brands
78x
Return on
ai investment
3-7%
top line customer
REVENUE GROWTH (YEAR 1)
350%
Increase in Marketing
Spend Performance
Challenges We Solve
AI Agents:
Solving Retail’s
Toughest Challenges
2.5x
ROAS Increase
2x
Customer Reactivation
13x
Customer Contribution
2.2x
Increase In
12x
Increase in Take Rate
12x
ROAS Increase
9x
Seasonal Expansion
18x
Seasonal Reactivation
92%
Margin Preservation
Process and Platform
OpenINSIGHTS
Full Stack “Bolt On Brain” for Enterprise Retail
Deploy
Single Customer View
Customer
Infrastructure
The customer foundation. Full scale and GDPR compliant.
Enhanced Single Customer View & Appended Data
A better, built-for-retail single customer view enhanced with third-party customer data appends.
Enrich
Retail DNA
Customer Context Engines
(MDMs)
Identity graphs, global product taxonomies, +5 MDMs that create the context that describes your data.
Customer
Analytics
Graph
The at scale analytical true of your customer built for AI/ML.
Monetize
AI Opportunity Suite
AI Opportunities
AI Opportunity Agents identifying business and customer opportunities.
AI Audience
Acting on AI Opportunities to build the best audiences possible – individualized to the opportunity.
OpenAUDIENCE
Our Universal Audience model seamlessly extends into existing workflows and to partners.
Deploy in your cloud for cross-organization AI Transformation or a quick start as SaaS (and bring it in-house when you are ready) – the choice is yours.
Proofcamp
Monetize your
AI FUTURE
in 120 days (or less)
Sponsored By
Accelerate AI Transformation: Full stack, turn key, “bolt on” deployment in your cloud (or ours).
Faster Time-to-Value: Marketing program live in weeks, not months.
A Complete Experience: Proofcamp includes educational/executive sessions.
Monetization: Go program live with multiple test programs (because it’s more fun to make money than talk about it).
FAQs
Frequently Asked
Questions
Retail
Why Retail Only?
The needs of enterprise retail are unique, the data, the optimization, the AI/ML training, the use cases that drive the profits – specialization matters.
Examples of “Retail Specialization?
While too numerous to list, some highlights include payment token enhanced identity, loyalty program support, branded credit, and 3rd party appends (included for all clients).
Are we a fit for OpenINSIGHTS?
Our clients typically:
- Are at least a $150M brand
- Have named customers
- Mixed sales channels
- Must be ready for change
Marketing
Is there another platform to learn?
No, we deploy seamlessly into your data and marketing environments. You keep doing what you do, and we will add the AI.
Already have a CDP?
That’s fantastic, our bolt-on and enhance capability works with most top tier CDPs to address the infamous now what challenge.
Can this be our CDP?
Yes, our schema provides a full identity graph with our predictions appended to your data.
How do I activate audiences?
Open integration into your existing marketing cloud / orchestration / activation solution (or you can use ours).
Technology
Can this run in our cloud?
Yes, our virtual appliance is a fully managed solution designed to run in your cloud or ours.
Already have a data lake?
Yes. We’ve deployed against Netezza, Cloudera, Snowflake, GCP, and others.
Can this be our data lake?
Yes. Many brands view us as their customer data lake. Anything that touches the customer can participate in OpenINSIGHTS customer data lake.
Are you ready for our Infosec?
We work with multiple publicly traded and large private brands… we are ready. Your data is secured, never exposed, and fully indemnified.
Proofcamp
How much does Proofcamp cost?
Proofcamp for most brands is a free experience, funded by Google and OpenINSIGHTS.
Seriously, live in 120 days?
OpenINSIGHTS is technology, a self-adapting virtual appliance. It makes for a fast deployment.
What AI programs can we deploy?
Program selection is part of Proofcamp scoping, but the fastest proof of value is usually in paid media.
What is the Proofcamp Experience?
Amazing. We offer hands on courseware for your executive, technology, data, and marketing teams.
Contact Us
Still Not Sure?
Schedule a free consultation with our retail marketing experts to find out more.
Still have a questions in mind? Contact us directly!
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